Connecting Igloohome locks

CourtFlow can send a time-limited access code with a confirmed court booking. The player types that code on the lock keypad.

The code is an Igloohome algoPIN. It is an offline access code: the lock can accept it when the lock is not connected to the internet. Finish the Igloo steps below before you connect the club in CourtFlow.

1. Buy a lock that accepts these codes

Buy an Igloohome lock that accepts algoPIN codes (offline codes that work when the lock is disconnected).

A lock that only opens while it is online, or only from a phone over Bluetooth, will not accept the code CourtFlow sends.

2. Register the lock

The lock needs to be on that account before CourtFlow can list it.

3. Add a payment method in iglooconnect

Igloo bills your club directly for lock access. CourtFlow does not collect this payment.

Open iglooconnect and sign in.
Open Settings.
Add a payment method.

CourtFlow can only sync locks after Igloo has an active subscription or trial. If sync later fails with a billing message, this payment method is usually what is missing.

4. Connect Igloohome in CourtFlow

You need to be a club owner or admin.

Open the club and select Book a court.
Select Manage. This is court hire admin.
Select Access.
Select Connect Igloohome.
Sign in with the Igloohome account that owns the locks, and approve access.

When the status shows Connected:

Select Sync devices.
Under Igloohome devices, map each lock to Club gate (all courts), a Specific court, or Clubhouse.
Select Save device mappings.

A confirmed booking that is paid, waived, or credited can then receive a code for each mapped lock. The confirmation email shows Club gate, Clubhouse, or the court name.

If you need to connect again

If Access shows PIN permissions missing, select Disconnect, then Connect Igloohome again, and approve access-code permissions.

Use Reconnect Igloohome if the connection has expired or a later PIN request is rejected.

More help

← CourtFlow Help — Getting started